Reference

Read These Terms Before You Open an Account

These terms set out how your 7tbetbd account works — what you can do, what we expect, and how wallet payments via bKash, Nagad, and Rocket are handled.

Account use rulesbKash, Nagad, Rocket payment termsEligibility by local lawAccount security obligationsChanges and termination
7tbetbd Read These Terms Before You Open an Account
TERMS CONTACT PATHS

Ask Us About Any Term on This Page

If something in these terms is unclear — whether it is about your bKash deposit being held, your account status, or a wallet verification step — reach out through one of the channels below. We handle terms-related queries separately from general account help so you get a direct answer rather than a generic response.

Team online

Live Chat

Open the chat window from your account dashboard. Terms and account-related questions get handled directly, not routed through a general queue.

Email Support

Send a detailed message about your query — include your account ID and the specific clause you are asking about for a faster, relevant reply.

Account Help Centre

Your account wallet page lists common terms queries about bKash, Nagad, and Rocket transaction rules alongside step-by-step resolution paths.

HOW WE HANDLE THIS

See How 7tbetbd Manages Account and Policy Standards

These terms are not a formality. They define the working relationship between you and the platform — covering account security, how wallet funds are handled, and what happens if a dispute arises. We keep the language direct so you know exactly where you stand.

Account Security

Your account is protected by a verified login process including OTP confirmation. You are responsible for keeping your credentials private and reporting any unauthorised access immediately.

Wallet and Payment Rules

Deposits via bKash, Nagad, or Rocket are subject to the transaction limits shown in your wallet at the time of deposit. Mismatched sender details may delay processing.

Data Retention

We retain account records and transaction history as required by our operational standards. You can request a summary of your data by contacting support with your account ID.

Requesting Changes or Closures

To close your account or request a correction to your registered details, contact support via live chat or email. Account closures are processed after any pending wallet transactions are resolved.

Common Questions About These Terms

These are the questions we get most often about how our terms apply to accounts, wallets, and eligibility. If your question is not here, use live chat to get a direct answer.

Yes. Every wallet transaction — bKash, Nagad, or Rocket — is subject to these terms. Payment-specific conditions, such as minimum amounts or sender verification, are shown in your account wallet at the time you transact.

We may update these terms at any time. The updated version is posted on this page and takes effect immediately. Continuing to use your account after a change means you accept the revised terms.

Breaching these terms — including account sharing, automated play, or manipulation of any kind — may lead to account suspension or permanent closure. Funds under investigation may be held pending review.

Eligibility depends entirely on your local law and the regions we support. We do not confirm legality for any specific location. You are responsible for checking what applies in your area before using the platform.

Contact our support team via live chat or email with your account ID. We will send you a summary of the records held against your account within a reasonable timeframe.

Yes. Send a closure request through live chat or email. We process closures after confirming your identity and resolving any pending bKash, Nagad, or Rocket wallet transactions on your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.